Return & Refund Policy

We want you to have a positive shopping experience with Numaiber. If you receive an incorrect, defective, or damaged product, please contact us so we can review the issue.

Return Eligibility

A return may be accepted when:

  • You received the wrong product
  • The product arrived damaged
  • The product has a manufacturing defect
  • The product does not match the order details

Products must generally be returned in their original condition, packaging, and with any included accessories.

Return Request

Please contact us within 7 days of receiving your order if you believe your order qualifies for a return.

Include:

  • Order number
  • Customer name
  • Reason for return
  • Photos or videos of the product, when applicable

Non-Returnable Items

Certain products may not be eligible for return due to hygiene, safety, customization, clearance, or other restrictions.

Refunds

Once an approved return is received and inspected, we will determine whether the order qualifies for a refund or replacement.

Approved refunds will be processed using the applicable original payment method whenever possible.

Refund processing times may vary depending on the payment provider or financial institution.

Exchanges

Where applicable, defective or incorrect products may be replaced with the correct item instead of issuing a refund.

Return Shipping

If the return is due to an incorrect, defective, or damaged product supplied by Numaiber, we may cover the applicable return shipping cost.

Returns for reasons not covered by this policy may be subject to shipping or other applicable charges.